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We
Can Produce Artwork For You: If
you do not have camera ready artwork, our art department can
create it for you. You can send us a sketch, drawing, logo,
decal or a letterhead with instructions as to what you want
and we will produce finished art. There is no cost for this
service. Please read the Artwork Information provided to help
you with the design.
How
to Determine Sizes: Prices in the charts are based
on the overall longest dimension. This should be the height
or length not the diagonal dimension.
Production
Time: We will usually ship your order in eight weeks
or less after receipt of your drawing and deposit. Since production
time depends on size, quantity, colors, complexity of the design
and seasonal production load, please allow eight to ten weeks
for delivery from the time we receive your firm order, to assure
that you have your pins and/or patches in time for your event.
Simplified
Pricing: To make it easy for you to see just how much
your product is going to cost, all engraving and set-up charges
have been amortized into the prices. Once you decide on the
size of product and quantity, all you have to do is look at
the price chart and you know exactly how much they will cost
without having to perform a lot of calculations. One exception
is if you want additional fixtures, then you simply add the
fixture price to the unit price in the price chart.
Additional
Colors: All prices are based on using six colors.
With basic plating of the metal for pins, and the twill material
for patches, this gives you seven color values to use in your
design.
Shipping:
All shipments are made by the United States Postal Service.
Prices do not include shipping which will be charged at our
cost, plus a modest packaging charge.
Confirmation
of Order: Upon receipt of your order, we will mail
you an acknowledgment of your order and give you the latest
date your order will be shipped.
Payment
Terms: We require a deposit of 50% of the total amount
with your order. Your completed order will be shipped, and you
will be invoiced for the balance plus shipping and packaging
charges. Payment is due within 30 days after receipt of the
pins or patches. 100% prepaid orders will include free shipping
and packaging charges.
24
Hour Fax Machine: We have a facsimile machine that
is automatic and is available 24 hours a day. Many customers
find it useful to fax us designs for production or quotations.
Depending on the quality of the fax transmission, we can often
use this method of receiving your artwork immediately. Our fax
number is 972-370-1017.
Still
Have A Question?: If you have any questions, you can
always give us a call and we will be happy to answer them. Our
office hours are 9:00am to 5:00pm Central Standard time. We
also have an answering machine so you can leave a message at
any time. We will return your call the same day or, at latest,
the next working day.
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